:root{--bg:#f6f7f9;--card:#fff;--ink:#1c2430;--muted:#5d6878;--line:#dfe3ea;--brand:#0f3d68;--accent:#c8902a;--ok:#1d7a46;--bad:#b3261e;--warn:#9a6700}
*{box-sizing:border-box}body{margin:0;font:15px/1.5 system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink)}
header.top{display:flex;flex-wrap:wrap;gap:12px;align-items:center;background:var(--brand);color:#fff;padding:10px 20px}
header.top a{color:#fff;text-decoration:none}.brand{font-weight:700;letter-spacing:.02em;margin-right:12px}
header nav{display:flex;flex-wrap:wrap;gap:4px 14px;flex:1}header nav a{opacity:.85}header nav a:hover{opacity:1;text-decoration:underline}
.who{display:flex;gap:10px;align-items:center;font-size:13px}.who .link{color:#fff}
main{max-width:1180px;margin:0 auto;padding:20px 16px 60px}h1{font-size:24px;margin:8px 0 18px}h2{font-size:18px;margin:28px 0 10px}
footer{text-align:center;color:var(--muted);font-size:12px;padding:20px}
.card{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:16px;margin:0 0 16px}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-bottom:18px}
.stat{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:12px 14px}.stat b{display:block;font-size:24px}.stat span{color:var(--muted);font-size:13px}
.tablewrap{overflow-x:auto;background:var(--card);border:1px solid var(--line);border-radius:8px}
table{border-collapse:collapse;width:100%;font-size:14px}th,td{text-align:left;padding:8px 10px;border-bottom:1px solid var(--line);vertical-align:top}th{background:#eef1f5;font-weight:600}
form.inline{display:inline}form.stack{display:grid;gap:10px;max-width:460px}form.row{display:flex;flex-wrap:wrap;gap:8px;align-items:end}
label{display:grid;gap:4px;font-size:13px;color:var(--muted)}input,select,textarea{font:inherit;padding:8px 10px;border:1px solid #c5ccd6;border-radius:6px;background:#fff;color:var(--ink)}
textarea{min-height:90px}.btn{font:inherit;background:var(--brand);color:#fff;border:0;border-radius:6px;padding:8px 14px;cursor:pointer}
.btn.secondary{background:#e7ebf1;color:var(--ink)}.btn.danger{background:var(--bad)}.btn.small{padding:4px 10px;font-size:13px}
.link{background:none;border:0;color:var(--brand);text-decoration:underline;cursor:pointer;font:inherit;padding:0}
.flash{background:#e8f3ec;border:1px solid #b8dcc6;padding:10px 12px;border-radius:6px}.warn{background:#fff6e0;border:1px solid #ecd58e;padding:10px 12px;border-radius:6px}
.muted{color:var(--muted)}.badge{display:inline-block;padding:1px 8px;border-radius:10px;font-size:12px;background:#e7ebf1}
.b-completed,.b-active,.b-won,.b-passed,.b-paid,.b-enabled,.b-signed,.b-certified,.b-answered,.b-accepted{background:#dcefe3;color:var(--ok)}
.b-declined,.b-expired,.b-voided,.b-suspended,.b-offboarded,.b-dnc,.b-lost,.b-blocked,.b-rejected,.b-failed{background:#f6dcda;color:var(--bad)}
.b-sent,.b-viewed,.b-agent_signed,.b-draft,.b-open,.b-callback,.b-trial{background:#fff0cc;color:var(--warn)}
.code{font-family:ui-monospace,Menlo,monospace;background:#eef1f5;padding:2px 6px;border-radius:4px;word-break:break-all}
.q{margin:0 0 14px}.q p{margin:0 0 6px;font-weight:600}.q label{display:flex;gap:8px;color:var(--ink);font-size:14px;align-items:flex-start}
.split{display:grid;grid-template-columns:1fr 1fr;gap:16px}@media(max-width:800px){.split{grid-template-columns:1fr}}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:18px}.stat strong{display:block;font-size:24px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}@media(max-width:800px){.grid2{grid-template-columns:1fr}}
.row{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.kv{display:grid;grid-template-columns:max-content 1fr;gap:4px 14px}.kv dt{color:var(--muted)}.kv dd{margin:0}
.pre{white-space:pre-wrap}.ok{color:var(--ok)}h3{font-size:16px;margin:18px 0 8px}
ol.steps{padding-left:22px}ol.steps li{margin:4px 0}ol.steps li.ok::marker{content:"✓  "}ol.steps li.ok{color:var(--ok)}
.staff{border-left:3px solid var(--brand);padding-left:10px}.check{display:flex;gap:8px;align-items:center;color:var(--ink)}
.btn.ghost{background:transparent;color:var(--brand);border:1px solid var(--brand)}fieldset.q{border:1px solid var(--line);border-radius:8px;padding:10px 14px}fieldset.q label{display:flex;gap:8px;color:var(--ink);font-size:14px}
.b-applied,.b-screened,.b-new,.b-pending,.b-everyone,.b-agents,.b-management{background:#e3ebf6;color:var(--brand)}
.b-approved,.b-invited,.b-trained,.b-contacted,.b-interested,.b-preview_sent,.b-placed,.b-trial_started,.b-adjustment{background:#fff0cc;color:var(--warn)}
.b-granted,.b-earned,.b-closed{background:#dcefe3;color:var(--ok)}.b-revoked,.b-clawback{background:#f6dcda;color:var(--bad)}